Patient Care Team

Meet the Patient Care Team at Travis Shaw, MD.

Office Staff

Joan Moore, Practice Manager

Joan Moore

Joan Moore is the newest addition to our family at Dr. Travis Shaw MD’s office in her role as Practice Manager. Joan brings with her many years of practice management experience with a focus on plastic surgery and the cosmetic industry. She is a certified Medical Office Manager and is a member of MGMA, American Association of Plastic Surgery, and Richmond Medical Managers. Her motto is “People First.”

She enjoys creating a teamwork environment with an emphasis on patient care. If you have any concerns with your experience or praise for your time at our office, she is here to assist! Her passion is empowering people to be the best they can be, and she’s excited to be part of the team!

In her spare time, she enjoys spending time with her family and friends as well as her dog Cede. She loves traveling and has visited many countries. She invites everyone to follow us on Facebook and Instagram, if you’d like to see what our providers are doing and learn more about the services we offer- so you don’t miss a thing!


Cori Maulding, Patient Care Coordinator and Esthetician

Cori Maulding

Cori Maulding is one of the first people you may meet when you enter the office of Dr. Travis Shaw. Her warm, attentive and caring personality are sure to help make your visit to the office unlike any other doctor’s office visit you have experienced in the past. Cori serves two roles in the office; the first being our patient care coordinator, and she is also our Esthetician! As an esthetician, Cori serves to educate patients about the importance of medical grade skincare & how to help maintain your results so you always feel your best. Cori consistently provides and maintains the highest standard of esthetics to include treatment and recommendations for home care, and by doing so, provides an overall excellent experience. As our patient care coordinator, she sees patients through their journey at Travis Shaw MD to ensure everyone leaves feeling like the best version of themselves.

Cori has been with Travis Shaw MD since April 2013. She is a graduate of Matoaca High School and received her esthetician training from the American Spirit Institute of Esthetics in 2008. She is known to those who visit us here in office for her excellent customer service and communication!

When she isn’t helping patients, Cori enjoys time with her daughter as a coach for her softball team, and volunteering for Clover Hill Sports Association as a Cheer Director. Together, they also enjoy going on new adventures, and spending quality time with family & friends.


Brooke Stewart, Patient Ambassador

Brooke Stewart

Brooke Stewart is our patient ambassador who oversees managing the busy schedules of our providers, including assisting patients with scheduling appointments and requests.  She devotes thoughtful time and attention to each patient to ensure they have a memorable experience from the moment you walk in the door until you leave, always understanding the importance of feeling and looking great. She is dedicated to keeping abreast of the world of esthetics, injectables, and cosmetic procedures to ensure the best customer service!

She joined our team of experts in January of 2019 and is a Louisiana native. In her free time, she enjoys cooking and baking with her loved ones.


Medical Staff

Whitney Mills, Master Injector

Whitney Mills

Whitney Mills, FNP-C, is a certified family nurse practitioner and our master injector! She received her Bachelor of Science in Nursing from Liberty University and spent the first part of her career taking care of moms and newborn babies in the Birthplace at Memorial Regional Medical Center. She received her Master of Science in Nursing from Frontier Nursing University and immediately went into medical aesthetics after graduation. She developed a proficiency in neuromodulators, dermal fillers, skin rejuvenation, and fat-reduction, and she went on to become an instructor in the field. After three years of travelling and performing trainings across the state, Whitney is excited to have settled here at Travis Shaw, MD.

When she is not here helping our patients, Whitney loves taking road trips, working out at Orange Theory Fitness, and spending time with her dog, Magnolia. 


Franki Lambiotte, Master Licensed Aesthetician (Certified ZO® Skin Health Expert)

Franki Lambiotte

Franki Lambiotte is our master licensed aesthetician. She began her career in aesthetics here in Richmond, VA in 2011. Franki’s advanced training in skin care combined with her experience as a master esthetician and laser specialist, and Day Spa owner, provided her with the foundation to transition into medical aesthetics. She is excited to be part of the team at Dr. Shaw’s practice, and since 2016 has been an integral part of the Skin Care Program, utilizing new technologies and products to create the most well-rounded approach to overall skin health.

Franki is most passionate about problematic skin care such as acne, rosacea, melasma and sun-damaged skin. She enjoys sharing the most up-to-date skin care products and procedures with her patients and creating a customized treatment to meet specific skincare needs. Since joining the practice, Franki often attends clinical seminars for certifications in laser treatments, skin rejuvenation and to pursue further product education.

In her spare time, she enjoys time with her two children and their dog (a Boxer!), as well as volunteering with her women’s club, the food bank, and at Lucy Corr Nursing Home.


Kimberly Lee, Medical Assistant

Kimberly Lee

Kimberly Lee has recently joined Travis Shaw MD as Dr. Shaw’s Medical Assistant. You will meet Kimberly as she assists Dr. Shaw with procedures and experience firsthand her gentle and caring demeanor. She has a love for patients and strives to make every patient feel important.

Kimberly has been part of a handful of medical practices in fields such as plastics, emergency departments and urgent care. She has most recently been working in an urgent care facility as a patient care technician and a laboratory technician. She feels she has gained a great deal of knowledge and experience since embarking on the journey of medical assisting!

Outside of the office, Kimberly enjoys spending time with her English Labrador puppy, Sampson! She also enjoys studio rowing in her spare time and is a part-time student working towards her Bachelor’s degree!


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We're happy to answer any questions you may have, feel free to call us at
(804) 775-4559