Patient Care Coordinator/Office Manager
Laura-Beth’s smiling face and warm welcome are usually the first experiences that patients have with our practice. We are fortunate to have a committed, caring professional on our team who strives to get to know each patient as an individual. In addition to coordinating surgeries and diagnostic testing, she obtains insurance authorizations, educates patients on eligibility and benefits information, and provides any pre- or post-op information. In her role as Office Manager, Laura-Beth also ensures the practice is in compliance with HIPAA regulations and finds innovative ways to support our sustainability initiatives.
A graduate of Matoaca High School, Laura-Beth studied project management at John Tyler Community College. Her prior experience in the health care field includes reception, billing and serving as a Concierge with HCA Hospitals. Away from the office, she is the proud mother of a toddler and a soon-to-be newlywed who enjoys time with her family, water sports, dancing and singing.
Brandy is a consistent and welcoming presence throughout a patient’s visit to our office. She escorts patients from the waiting room to an exam room, obtains vital signs and medical histories, attends patient meetings alongside Dr.Shaw assist during surgical procedures and ensures efficient communication throughout the treatment process. Her open welcoming demeanor is greatly appreciated by our patients and their families.
Born and raised in Chesterfield, Virginia, Brandy has always enjoyed taking care of people and making them feel good with her upbeat and positive attitude. Before joining Dr.Shaw’s practice Brandy assisted in oral surgery.
Away from the office, Brandy is a proud mother of a toddler and a soon to be newlywed who enjoys time with her family and friends, cooking, and the outdoors.
Set up a free consultation.
Got questions? Need to schedule an appointment? Click here and we’ll get in touch ASAP.
* Disclaimer : Individual results may vary.